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Chella Frequently Asked Questions

Can I use Chella Brow Full-Fillment on my lashes or Chella Lash Full-Fillment on my eyebrows?
No. Chella Brow Full-Fillment was specifically formulated to be used on the brows and Chella Lash Full-Fillment was specifically formulated to be used on lashes.

Will using Chella Brow Full-Fillment and/or Chella Lash Full-Fillment twice a day speed up the improvement or my eyebrow and/or eyelashes?
No. Chella Brow Full-Fillment and Chella Lash Full-Fillment were formulated to be applied once a day. Using more than the recommended amount or applying twice a day will not quicken your results. Consistent once daily use is the key to seeing optimal results!

Is there a reason that I should not use Chella Brow Full-Fillment and/or Chella Lash Full-Fillment?
If you are pregnant or nursing, currently using eye medication, have had eye surgery in the last 6 months or have an eye infection, we suggest you check with your physician before using the Chella Full-Fillment Conditioning Treatments.

Can I use Chella Brow Full-Fillment and/or Chella Lash Full-Fillment if I have ahd permanent make-up applied?
Yes. Neither Chella Brow Full-Fillment nor Chella Lash Full-Fillment will fade or discolor existing permanent make-up. You can use Chella Brow Full-Fillment as long as you have hair present in your brows.

Should I discontinue using Chella Brow Full-Fillment and/or Chella Lash Full-Fillment once I have achieved my optimal results?
No. Once you have achieved your optimal results, you need only use Chella Brow Full-Fillment and/or Chella Lash Full-Fillment 2-3 times a week for maintenance. Should you stop using the Conditioning Treatments, your brows and/or lashes will revert to their original condition.

How long will my tube of Chella Brow Full-Fillment and/or Chella Lash Full-Fillment last?
If used according to directions, you can expect the 6 ml tube of Chella Brow Full-Fillment and/or Chella Lash Full-Fillment to last approximately 60-90 days.

How soon can I expect to see the results of Chella Brow Full-Fillment and/or Chella Lash Full-Fillment?
You may see results in the thickness or color density of your eyebrows as soon as 3 weeks, but most noticeable increase in the fullness, healthier look and color density will take 4-5 weeks. You will expect to see an increase in longer looking lashes in as little as 30 days. With continued usage, you will notice maximum results in 2-4 months.

Is Chella Brow Full-Fillment and Chella Lash Full-Fillment safe?
Absolutely! Chella Brow Full-Fillment and Chella Lash Full-Fillment Conditioning Treatments have be ophthalmologist tested for safety. However, should the conditioner get in your eyes, rinse with water right away. In the unlikely event that irritation occurs, discontinue using this product. If irritation persists or worsens, see a doctor. It is quite normal to experience a slight tingling sensation the first week of use.

Can I use Chella Lash Full-Fillment on my lower lashes?
Absolutely! Because we use no harsh chemicals in our formulation, Chella Lash Full-Fillment is safe to use on your lower lashes without risk of eye irritation. Rinse with water if Treatment gets into your eyes. Should you experience an irritation after using Chella Lash Full-Fillment, we recommend that you stop using the product for a few days and then try again. If irriration persists or worsens you should see a doctor.

Who should not use Chella Brow Full-Fillment and/or Chella Lash Full-Fillment?
Do not use Chella Brow Full-Fillment and/or Chella Lash Full-Fillment if you are pregment or nursing. You also should not use this product within 6 months of eye surgery, treatment of eye disease. This product is not recommended for use on people under the age of 18.




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